You are invited to report any suspected or actual irregularities through this channel. Whenever you report an irregularity, you will always remain anonymous. We guarantee total anonymity and confidentiality throughout the entire reporting process.

Your report

Your report must include the following information:

  • The type of irregularity you wish to report
  • Where it occurred
  • When it occurred. Provide the date and time and specify whether the irregularity is recurring.
  • Documentation in any format, if accessible. If the documentation is not accessible but is known to exist, specify the type of documentation and where it can be found.
  • Details of any other action undertaken in relation to the irregularity.

Any personal data not strictly relevant to the report must not be sent. However, should it be sent, we have the right to delete said information without informing you.

How the report is handled

In accordance with current legislation, the company shall perform a first evaluation of your report to determine its suitability for handling through the reporting channel for irregularities. Each report will be assigned a unique case number and you will receive a verification code confirming that the report has been received. You will receive confirmation within seven days from the notification of receipt of the report. You can use the verification code to enter additional information or receive feedback on the case. Within 90 days, the company will provide feedback in relation to how the case is being handled. You can also use your verification code to access and view this feedback.


Whenever you send a report, you will remain completely anonymous unless you wish to voluntarily provide personal information. It is not mandatory to provide personal information.

What you can report

The report may concern behaviour, acts or omissions that harm the public interest or integrity of the public administration or private body, and consists in:

  • administrative, accounting, civil or criminal offences;
  • unlawful conduct, relevant pursuant to Decree Law 231/2001, or violations of the company’s organisation and management model;
  • offences that fall within the scope of legislation enacted by the European Union or nation states, in relation to the following, for example: public procurement, financial services, products and markets, the prevention of money laundering and the financing of terrorism; product safety and compliance; transport safety; environmental protection; public health, consumer protection; protection of privacy and the protection of personal data and the security of information networks and systems;
  • acts or omissions concerning the internal market or affecting the financial interests or provisions of the European Union.

The harm or potential harm must be of a public nature, reports must not relate to personal grievances or claims, and must be made in good faith and substantiated with accurate information in order to be easily verifiable.

Sanctioning profile

Sanctions shall be imposed on the whistleblower in the event of reports made with malice or gross negligence, or which prove to be false, unfounded, defamatory or otherwise made for the sole purpose of harming the Company, the party reported on or other persons affected by the report. The Company may also take appropriate action in the courts.